Refund policy

Returns & Refund Policy – Crazy Dave’s Outdoors

We want you to love your gear — but if something’s not right, we’re here to help.

🔁 Returns

       -  Returns are accepted within 30 days of delivery.

       -  Items must be unused, in original condition, and returned with the original  packaging.    

       -  Please include your order number or proof of purchase to help us locate you order quickly.

📦 Return Shipping

Unless your item arrived damaged or incorrect, return shipping costs are the responsibility of the customer.

💰 Return Fees for High-Value Items

For certain high-value, custom, or oversized items, a return fee or restocking fee may apply to help cover shipping or supplier handling costs. If this applies to your return, we’ll let you know before confirming the request.

❌ Non-Returnable Items

Some items may not be eligible for return, including clearance items, personalized gear, and digital downloads. If an item is non-returnable, this will be noted on the product page.

📬 How to Start a Return

To request a return, please contact us at [your email] with your order number and reason for return. We’ll respond with next steps and return instructions if your item qualifies.

💳 Refunds

Once we receive and inspect your return, we’ll notify you by email. If your return is approved, a refund will be issued to your original payment method. Please allow 3–10 business days for the refund to appear, depending on your bank or payment provider.